LEGAL

Terms of Service

Last updated 10 July 2026

These Terms of Service ("Terms") are a binding agreement between you and Bletchley Consulting Services Limited ("Atrio", "we", "us"), governing your access to and use of atrio.cc, app.atrio.cc, and related services (the "Service"). By creating an account, accessing, or using the Service, you agree to these Terms. If you are agreeing on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" refers to that organisation.

If you do not agree to these Terms, do not use the Service.

1. The Service

Atrio provides a platform for hosting, permissioning, and sharing dashboards and related content created by you or your AI tools, including optional features for attaching datasets and querying them. We may add, change, or remove features at any time. We provide the Service on an "as available" basis and may modify or discontinue all or part of it.

2. Accounts and eligibility

  • You must provide accurate account information and keep it current.
  • You are responsible for all activity under your account and for keeping your credentials secure.
  • You must be at least 18 and capable of forming a binding contract.
  • You are responsible for your users (members of your organisation) and their compliance with these Terms.

3. Your content and the rights you grant us

You retain ownership of the content you upload, host, or share ("Customer Content").

Licence to us. You grant Atrio a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display, and process Customer Content solely as needed to provide, secure, and support the Service and as permitted by these Terms and our Privacy Policy. This licence ends when the content is deleted, except for residual backup copies and as required by law.

Your warranties about content. You represent and warrant that:

  • you own or have all rights, consents, and permissions necessary to upload, host, and share the Customer Content and any personal or third-party data it contains;
  • the Customer Content and your use of it do not violate any law or infringe any third party's rights (including privacy, IP, and confidentiality rights);
  • you are solely responsible for the accuracy, quality, legality, and appropriateness of Customer Content and for your decisions about who to share it with.

Our role. Atrio enforces the permission and sharing settings your users configure but is not responsible for those choices. We do not monitor Customer Content, but we may remove or disable access to content that we reasonably believe violates these Terms or the law, or in response to a valid legal request.

4. Acceptable use

You agree not to, and not to permit anyone to:

  • upload or share content that is unlawful, infringing, defamatory, or that you lack the right to share;
  • upload malware, or use the Service to attack, probe, or disrupt any system;
  • attempt to gain unauthorised access to the Service, other accounts, or our systems;
  • reverse engineer, scrape, or resell the Service except as expressly permitted;
  • use the Service to build a competing product;
  • circumvent usage limits, permissions, or security features;
  • use the Service in violation of export controls or sanctions;
  • use the Service to store or process data you are not legally permitted to (including certain regulated categories of data — e.g. payment card data, government-ID numbers, or special-category personal data — unless expressly agreed with us in writing).

We may investigate and take action — including suspension or termination — for any suspected violation, and may report unlawful activity to authorities.

5. AI features and no reliance

Optional AI features (including "Ask the data") generate output using AI models, which can be inaccurate, incomplete, or misleading. AI output is provided "as is" for convenience only. You must not rely on AI output as professional, legal, financial, medical, or other advice, and you are responsible for independently verifying anything important. We make no warranty regarding the accuracy or fitness of AI output.

6. Third-party services

The Service integrates with third parties (AI tool connections, authentication, payment processors, hosting, AI model providers). Your use of those may be subject to their terms, and we are not responsible for third-party services or their availability, acts, or omissions.

7. Fees, billing, and taxes

  • Paid plans are billed per organisation on a recurring basis (monthly or annual) as described at checkout and on our pricing page at atrio.cc.
  • Fees are charged in advance and, except where required by law, are non-refundable, including for partial periods, downgrades, or unused capacity.
  • Subscriptions renew automatically at the then-current rate until cancelled. You may cancel before a renewal to avoid the next charge.
  • We may change pricing; changes apply from your next billing cycle, with notice for material increases.
  • You are responsible for applicable taxes. Fees are exclusive of taxes unless stated.
  • Failure to pay may result in suspension or termination.
  • Free trials convert to paid plans only if you choose a plan; we will not charge a card that wasn't provided.

8. Term, suspension, and termination

  • These Terms apply while you use the Service.
  • You may stop using the Service and close your account at any time.
  • We may suspend or terminate your access, with or without notice, if you breach these Terms, create risk or legal exposure for us, fail to pay, or if we discontinue the Service.
  • On termination, your right to use the Service ends. We may delete Customer Content after a reasonable period as described in the Privacy Policy. Export your content before closing your account.
  • Sections that by their nature should survive termination (ownership, disclaimers, limitation of liability, indemnity, governing law) survive.

9. Disclaimers of warranty

THE SERVICE AND ALL CONTENT AND OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, secure, or that it will meet your requirements, or that content or AI output will be accurate or reliable. To the maximum extent permitted by law, you use the Service at your own risk.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Atrio will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business, arising out of or related to the Service, even if advised of the possibility.
  • Atrio's total aggregate liability arising out of or related to the Service and these Terms will not exceed the greater of (a) the amounts you paid us for the Service in the twelve (12) months before the event giving rise to the claim, or (b) USD 100.
  • These limitations apply regardless of the theory of liability and are a fundamental basis of the bargain.

11. Indemnification

You will defend, indemnify, and hold harmless Atrio and its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your Customer Content; (b) your use of the Service; (c) your violation of these Terms or any law; or (d) your infringement of any third party's rights.

12. Changes to these Terms

We may update these Terms. If changes are material, we will provide notice (e.g. by posting the updated Terms with a new date or by email). Changes are effective when posted or on the stated date. Your continued use after that constitutes acceptance. If you don't agree, stop using the Service.

13. Governing law and disputes

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-laws rules.

Arbitration. Any dispute, controversy, or claim arising out of or relating to these Terms or the Service, including their existence, validity, interpretation, performance, breach, or termination, shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the notice of arbitration is submitted. The seat of arbitration shall be Hong Kong. The tribunal shall consist of one arbitrator. The language of the arbitration shall be English.

Class-action waiver. To the maximum extent permitted by law, disputes will be resolved only on an individual basis, and you and Atrio each waive any right to bring or participate in a class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding.

14. General

  • Entire agreement. These Terms, the Privacy Policy, and any order or plan terms are the entire agreement between you and us.
  • Severability. If any provision is unenforceable, the rest remains in effect.
  • No waiver. Our failure to enforce a provision is not a waiver.
  • Assignment. You may not assign these Terms without our consent; we may assign them (e.g. in a merger or sale).
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
  • No third-party beneficiaries.
  • Notices. We may give notice via the Service or to your account email.

15. Contact

Bletchley Consulting Services Limited Pioneer Centre, 750 Nathan Road, Kowloon, Hong Kong support@atrio.cc